QUESTIONS
Frequently Asked Questions
Is your business a recovery home?
Blushing Dolls Concierge is NOT a recovery home. We are a private concierge company that provides a safe, luxurious and memorable experience in the comfort of your home, Airbnb and hotel.
Do you provide over night care?
Yes, we provide overnight care at an additional cost ($300/night). This service is highly recommended for clients traveling alone. Any request made less than 24 hours before surgery date or made DURING care will incur an additional expedited care fee.
If your surgery extends beyond 3pm, you will automatically be charged for overnight care.
Do you provide transportation?
Yes we do. Transportation is provided the day of surgery by a 3rd party company, that will pick you up after surgery.
Do you provide supplies?
With every booking package, you will receive a gift bag with female urinal, feminine wipes, shower loofah, bed chux, mattress covering, arnica pills, cough drops and etc.
Do you provide laundry services?
Yes, we will do light laundry services to wash your Faja’s, compression socks and undergarments if Lodging has appliances such as Washer/Dryer.
Do you provide meals?
We do not provide meals. However, we are partnered up with the company “Sunday Dinner FL” who can prepare you a meal at an additional cost. Should you have simple, light meals Our staff is happy to prepare for you.
Can my family/ friends be present during post op care?
Yes, your family/friends are welcome to be part of your post op care. All family/ friends will receive post op care instructions before discharge.
What accommodations should I be looking for in reference to post op care?
In order for us to provide you with a safe and elite experience, we require that your accommodations be ABOVE studio. This will allow our staff and yourself a comfortable and spacious environment to perform our job.
What service areas do you cover?
We service Miami, Fort Lauderdale and West Palm Beach. (West Palm Beach clients will only be serviced if you are having surgery and receiving post op care in west palm beach).
We do not service Opa-Locka, Florida.
I am currently unhappy with the post op care company that I hired and I no longer want them to take care of me during my recovery. Can I hire you to service me for the remainder of my care?
Do you offer refunds?
Unfortunately, due to liability we are not able to service you in the middle of your post op care.
Refund/Cancellation Policy -
Blushing Dolls Concierge maintains a FIRM "NO REFUND" policy. This is due to us scheduling for Post-Operative care, massages, travel accommodations, etc. Deposits are nonrefundable at any time. Payments and Deposits will be honored for a total of 6 months from original service date. Rescheduling of appointments must be requested at least 24 hours before scheduled appointment date. Reschedules will be based on availability and will Incure a fee. If you need to cancel/reschedule your services for any reason, contact us at 754-229-9948 or info@blushingdolls.com.
A surcharge of 3% will be applied to all credit card transactions. You may avoid this additional cost if you choose to pay with a Debit Card.
IS THERE A CREDIT CARD SURCHAGE?
Under no circumstances shall there be more than one post-operative patient present at the client’s place of lodging unless all individuals are participating in a Pre-Approved Surgery Sister Package coordinated and confirmed in writing by Blushing Dolls Concierge, LLC.
If it is discovered—prior to, during, or after service begins—that another patient is recovering at the same location who is not an active, contracted client of Blushing Dolls Concierge, LLC, the agreement will be considered breached and immediately voided. All scheduled services will be terminated effective immediately, and no refunds of any kind will be issued.
This policy exists to uphold the highest standards of safety, hygiene, and care quality for our clients. Non-compliance will not be tolerated. It is the sole responsibility of the client to ensure full adherence to this policy before booking lodging.
