QUESTIONS

Frequently Asked Questions

Is your business a recovery home?

Blushing Dolls Concierge is NOT a recovery home. We are a private concierge company that provides a safe, luxurious and memorable experience in the comfort of your home, Airbnb and hotel.

Do you provide over night care?

Yes, we provide overnight care at an additional cost ($250/night). This service is highly recommended for clients traveling alone. Any request made less than 72 hours before surgery date or made DURING care will incur an additional expedited care fee.
If your surgery extends beyond 3pm, you will automatically be charged for overnight care. 

Do you provide transportation? 

Yes we do. Transportation is provided the day of surgery by a 3rd party company, that will pick you up after surgery. This 3rd party company will also provide round trip transportation to post op care visit the next day. 

Do you provide supplies?

With every booking package, you will receive a gift bag with female urinal, feminine wipes, shower loofah, bed chux, mattress covering, arnica pills, cough drops and etc.

Do you provide laundry services?

Yes, we will do light laundry services to wash your Faja’s, compression socks and undergarments. 

Do you provide meals? 

We do not provide meals. However, we are partnered up with the company “Sunday Dinner Fl” who can prepare you a meal at an additional cost. Should you have simple, light meals Our staff is happy to prepare for you. 

Can my family/ friends be present during post op care?

Yes, your family/friends are welcome to be part of your post op care. All family/ friends will receive post op care instructions before discharge. 

What accommodations should I be looking for in reference to post op care? 

In order for us to provide you with a safe and elite experience, we require that your accommodations be ABOVE studio. This will allow our staff and yourself a comfortable and spacious environment to perform our job. 

What service areas do you cover?

We service Miami, Fort Lauderdale and West Palm Beach. (West Palm Beach clients will only be serviced if you are having surgery and receiving post op care in west palm beach). 
We do not service Opa-Locka, Florida. 

I am currently unhappy with the post op care company that I hired and I no longer want them to take care of me during my recovery. Can I hire you to service me for the remainder of my care?

Do you offer refunds?

Unfortunately, due to liability we are not able to service you in the middle of your post op care. 

Refund/Cancellation Policy -
Blushing Dolls Concierge, LLC maintains a FIRM policy regarding refunds. All payments, including deposits, are considered final. Should the surgery center or doctor cancel or reschedule a scheduled surgery, we will honor payments and deposits for a period of 6 months, contingent upon the provision of documented proof of cancellation or rescheduling from from the surgery center or doctor is provided. Additionally, in the event of a surgery rescheduling, we require a 1-week notice window to accommodate staff scheduling. Payments cannot be transferred to other clients or services/products offered by our company. If Blushing Dolls Concierge cancels services without violating contract terms, a full refund of 100% will be issued within 7-10 business days to the original payment card.